Yakeen sends every cash-on-delivery customer a WhatsApp message with two buttons: Confirm and Cancel. Confirmed orders ship; cancelled or unanswered ones are cancelled automatically and the stock goes back. With Pro, customers who refused deliveries before don't see cash on delivery, and shoppers who left their cart get a WhatsApp message that brings them back.
An example for a mid-size store in Egypt:
Illustrative numbers. For your store: orders × refusal rate × shipping cost × 30 days.
The cash-on-delivery order moves to "Awaiting confirmation" and the stock is reserved.
Right away they get a message from your number with Confirm and Cancel buttons.
Confirm moves the order to Processing. Cancel asks first, so nobody cancels by mistake.
No reply within 24 hours? The order is cancelled and the stock comes back.
Customers confirm or cancel without typing or calling.
You choose the delay, and stock is restored automatically.
Messages go out in your store's language; with Pro, in each customer's own.
The plugin creates the WhatsApp message templates for you. No writing or approving them by hand.
Messages go straight from your account. No middleman server.
Order notes show when the message was sent, confirmed or cancelled.
Two features that bring back money you were losing.
Yakeen remembers every customer by phone. Anyone who refused a delivery before, ignored confirmations repeatedly, or is on your blacklist doesn't see cash on delivery. They can still order and pay online.
A shopper types their phone at checkout and leaves without ordering. An hour later they get a WhatsApp message with a "Complete my order" button that restores their cart and details.
Subscribe to our "WhatsApp for your store" plan: we connect your number, run confirmation, cart recovery and protection, look after it every month, and the Business license is included.
A WooCommerce store and a WhatsApp business number. You connect the number to Yakeen once, from a free Meta account, and everything runs on its own after that. We walk you through it with screenshots, or we can do it for you.
Yes, or you can use a new one. If you use your current number, it sometimes has to move from the WhatsApp app to Meta's WhatsApp Business Platform. Talk to us and we'll help you pick what suits your store.
Meta bills messages directly to your account at its own rates. We take nothing per message.
The first version is for WooCommerce. If your store is elsewhere, pick your platform in the form below and we'll tell you when it's ready.
From your own store's orders. When a shipment comes back, set the order to "Refused on delivery"; from then on any new order from that phone or email is recognised. Customers who ignored confirmation messages several times count too. You choose the limits, and you can have it only flag orders instead of blocking.
They only go to shoppers who agreed to WhatsApp messages, with a "Stop messages" button. Two messages at most, and never more than one a day per number. Meta counts them as marketing messages, about $0.06 each in Egypt.
$49 a year for one store, or $99 a year for 5 stores. You can try it free for 3 days without entering a card.
Pro has reminders, the shipping message, address editing and abandoned-cart recovery. Business adds COD protection against customers who refuse deliveries, and WhatsApp-code login. If refused deliveries are your biggest problem, choose Business.
Try it free for 3 days first. If you subscribe and it doesn't suit you, get a full refund within 14 days, no questions asked.
The order stays on "Awaiting confirmation" until you confirm it yourself, or it's cancelled after the delay you set.
The free version is on the official WordPress.org directory: in WordPress go to Plugins → Add New and search for Yakeen, or download it from wordpress.org/plugins/yakeen. Pro is bought with the button on this page; you get a license key to activate inside the plugin.
Leave your details and we'll help you connect your WhatsApp number to Yakeen, or do the setup for you.